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No internet on G36

  • August 6, 2024
  • 1 reply
  • 76 views

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Hello Support. My G36 suddenly stopped working today. I will not reset after holding the reset button for >1 minute. The light changes from solid orange to flashing green and then repeats. Thank you for any assistance you can provide. It is still in warranty.

Best answer by SURFboard Moderator

In this case we would suggest you o reach out to Arris.com/consumersupport if the modem is under warranty.

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1 reply

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In this case we would suggest you o reach out to Arris.com/consumersupport if the modem is under warranty.