I upgraded my modem from a sbg8300 and my new modem G34 is slower when it’s supposed to be faster what going on I feel like I spent 200 bucks for nothing do I need to turn something on from the surfboard app to make the WiFi speed faster?? I would like some help if not I’m going return it and go back to my old modem they told me I needed to upgrade since my modem outdated but why my old modem faster then the new one doesn’t make sense I’m lagging like crazy with this G34
- Wi-Fi Warriors
Could you please let us know the name of your internet service provider and the speed plan you’ve subscribed to?
Regarding your SBG8300 modem, please note that it is not outdated. It is a DOCSIS 3.1 modem, just like the G34, and supports high-speed internet.
To confirm compatibility with your internet service provider, we’ll need to verify your speed plan.
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