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Question

Renamed wifi now have 2 networks, unable to connect printer

  • March 23, 2025
  • 2 replies
  • 44 views

Cynthie
The Certified
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I renamed my wifi, but now have 2 listed home networks ( the new name plus the original ).  My tv is connected to the newly named WiFi , but trying to set up printer and it keeps trying to connect to the original wifi name.  Should I delete the original, or are they both the same??

Surfboard AX3000

Infinity cable

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2 replies

plemans
Juggernaut
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  • Juggernaut
  • March 24, 2025

What actual device do you have? AX3000 is a speed, not a model

did you change it through the app? Through the web browsers? 

are you using a wireless extender? 


Cynthie
The Certified
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  • Author
  • March 31, 2025

I have the Arris G36 cable modem/router (no extender).  I re-named the wifi through Comcast, but now have 2 separate wifi addresses (the other one prob when I set up the modem w/ Arris?)  I was finally able to connect my printer with the newly named wifi.