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Now that my G36 Arris Modem has been rendered useless by Xfinity’s recent upgrade to 10G in my area i would like to return this modem that does not work and get a refund.  I can not find a place on the SurfBoard website that lets you initiate a return process.   Could someon please provide a link to initiate an RMA and/or a number that i can call?

Hi rbleistein,

We understand that currently, you’re facing trouble with  G36 Arris Modem, sorry to know that, so don't worry will arrange for a call from the support team.

Hope this helps.

 

 

 

i need to return my G36 for a refund. i do not need to talk to anyone from the support team!

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