I recently bought the G36 and have been having issues with receiving my full plan speeds. I have 1gb speeds from xfinity. I would receive 1100+ mbps wired with their modem (xb7) but with the G36 if i get lucky it can pass 700.I contacted xfinity they said all is good on their end. Anyone have any tips to increase the speed if possible. Thanks
Best answer by SURFboard Moderator
View originalSlow speed, intermittent connection or no internet access occurs usually out of cable signal level, out of acceptable range and it will be resolved after the power level are adjusted by the service provider. So for this we need to check the cable signal level to confirm what causing this issue to proceed further.
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Cable-Signal-Levels
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