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I have a Solid Amber light on my G36. I have Recycled the Power from unplugging and tried the Reset button. I cant seem to get a Internet connection. We had some recent storms where the Power could have possibly surged the Router. Is there a possible fix for this?

 

Hello Johnnymost23,

As you had already tried Power cycle and Reset , still the modem is showing a Solid Amber . 

For further assistance please contact arris.com/consumersupport .

If you had recent storms, did you check with the ISP to see if any of the cmts’s were down?

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