This app has got to be the worst app. I have the G36 and parental controls do not work. My kids can still access anything even when everything is blocked and activated so their devices should not be able to access the internet. It’s crazy. The web version is way more effective, but still poor.
Question
Surfboard Central App Does not Block anything
- Wi-Fi Warriors
Whenever you set up parental controls for a device connected to the network, you must reserve its IP address. This is because, on the G34, the IP address assigned to a device can change frequently by default. Parental control rules are applied to the device’s IP address, so if the IP keeps changing, the rules will not remain effective.
Please refer to the link below for instructions on how to reserve an IP address using the Surfboard Central app.
After reserving the IP address, redo the parental control setup for the devices you want to manage.
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