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surfboard docsis 3.1 G34

  • September 3, 2025
  • 2 replies
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I plugged in my surfboard for the first time called the cable company and I have not Internet

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  • Author
  • The Many
  • September 3, 2025

I plugged in my surfboard for the first time called the cable company and I have not Internet


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Could you please confirm the name of your Internet Service Provider (ISP) and the speed plan you’ve subscribed to?

Additionally, please let us know the current LED light status on your G34 gateway. How are you attempting to connect to the device, are the network names (SSIDs) being broadcast?