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I'm trying to connect my computer to my arris modem and it's not working.

It ask me my network security key which is on the bottom of my modem

[Edit: personal information]

And my computer says that an incorrect security key

Please help me connect to the internet

All my tvs are working 

Please help me connect


If you are unable to connect your computer to the Wi-Fi, I suggest restart the computer and reconnecting the Wi-Fi with a password.

Also, you can try to change the security mode by logging in to the GUI web portal at 192.168.0.1.

Once you log in, select Gateway>Summary>Connection>Wi-Fi>edit for 2.4g, then change the security mode as WPAWPA2-PSK(TKIP-AES)