Unable to connect security cameras with G36

Question

My G36 disconnected from my ADT security cameras. All window and door sensors are connected. The cameras won't reconnect. Has anyone else had a similar issue? Need to know why they don't connect.

SURFboard Moderator · Accepted Answer

In this case we would suggest you to change the security mode for 2.4 network and then try connecting camera’s to the 2.4 network. Login to the modem GUI or interface

Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.0.1 into the address box, and press the Enter key. The https:// Redirect page will appear.

The Username field has admin populated, enter the custom password in the Password field.

Click the Login button.

Select Gateway > Connection > Wi-Fi > Edit Home 2.4 GHz

Select security mode drop down arrow and select the WPAWPS2-PKS(TKIP/AES)

Click on save settings and

Then restart or power cycle modem for a minute then connect to the camera’s after modem reboots completely.

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