My new arris modem will not allow my hp photosmart printer to connect. My printer test result says I need to add the MAC address to the list if permitted devices for the wireless router. I did this repeatedly and it still will not connect. The printer identifies the network name, but refuses to accept the password. Help!
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If you haven’t set up any type of Wi-Fi access restriction by MAC address, you might just need to change their Wi-Fi security type from WPA2/WPA3 Mixed mode to WPA2-PSK. Some older Wi-Fi devices cannot connect to Wi-Fi network with WPA2/WPA3 Mixed mode.
Thank u that worked.
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