Question

Unable to connect the Wi-Fi on devices surfboard G36

  • 2 July 2024
  • 1 reply
  • 17 views

Badge

My internet company gave up on trying to help me.  When I try to connect to my network I get an error message that says “This network is operating on WiFi channels in use by several other nearby networks.  “  Tells me to try restarting my network and maybe it will help.  I restarted 4 times… same message.  Help


1 reply

Userlevel 5
Badge +41

In this case we would suggest you to try changing wifi channel and that will fix the issue in getting connected to the modem wifi network without any issue.

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Changing-the-Wi-Fi-Channel

Reply