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Unable to login the GUI web portal on G34

  • June 13, 2024
  • 1 reply
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Forum|alt.badge.img

I accidentally deleted my password to login to my modem.  The user name is admin but i can't remember what the default password is.  Can anyone help me please.  My modem/router is the G34.

Best answer by SURFboard Moderator

In this case no other alternate option we have since there is no option to reset the password so you need to perform hard reset on the modem by pressing the reset button the modem for   15-30secs. But after resetting the modem will go to default setup any custom settings will be removed so use the default network name and password to connect to your network.

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Web-Manager-Access

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1 reply

Forum|alt.badge.img+42

In this case no other alternate option we have since there is no option to reset the password so you need to perform hard reset on the modem by pressing the reset button the modem for   15-30secs. But after resetting the modem will go to default setup any custom settings will be removed so use the default network name and password to connect to your network.

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Web-Manager-Access