Skip to main content
Solved

Unable to login the GUI web portal on G34 with the Correct Password

  • September 22, 2024
  • 2 replies
  • 89 views

Forum|alt.badge.img

I can no longer login as admin with the correct password. I kept getting “Please Login First” prompt after logging in. If I entered a wrong password, I received invalid credential error message. I hesitate to reset the hardware because it would mean I would spend eternity to connect all the devices that connected to the network.

Best answer by SURFboard Moderator

While trying to access the GUI web portal, you might get the pop up as “the version of chrome you are using is unsupported”. That is the default pop up, you can ignore and continue with the page.

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

2 replies

Forum|alt.badge.img
  • Author
  • The Many
  • 1 reply
  • September 22, 2024

Power off and on the cable solved my problem. I hate the interface. It doesn’t matter what browser or which version you use, it seems none of them is supported. Please update the software!!!

 

The version of Chrome you are using is unsupported. Your Gateway's web interface has been tested to work with the minimum version: 70.0.3538.110.
 

 


Forum|alt.badge.img+42

While trying to access the GUI web portal, you might get the pop up as “the version of chrome you are using is unsupported”. That is the default pop up, you can ignore and continue with the page.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings