Skip to main content
Solved

Unable to register G34 - 800 number hangs up on me

  • October 19, 2025
  • 3 replies
  • 80 views

pghkatrina
The Many
Forum|alt.badge.img

I just bought my G34 off of Amazon. Got it set up and opened the website to establish my network. It took me to registration and then said its already registered? 🤔 and the 800# that the page gave to call for support then hangs up on me! 😠 Not a good way to start a relationship when I just decided to move to your company after Netgear send EOL notice for my last modem/router. 

So how do I get my purchase registered? ❓

Best answer by SURFboard Moderator

Although the product appears to be registered when you tried to register, please contact our support team for assistance with product registration by visiting www.arris.com/consumersupport.

 

This topic has been closed for replies.

3 replies

Forum|alt.badge.img+42

Although the product appears to be registered when you tried to register, please contact our support team for assistance with product registration by visiting www.arris.com/consumersupport.

 


pghkatrina
The Many
Forum|alt.badge.img
  • Author
  • October 28, 2025

Although the product appears to be registered when you tried to register, please contact our support team for assistance with product registration by visiting www.arris.com/consumersupport.

 

Utterly useless 😡 when I go to the page and it says Chat Unavailable and its 4 PM EST 

 

TRY AGAIN 


Forum|alt.badge.img+42

We apologize for the inconvenience caused. For further assistance, we’ve reached out to you via private message.