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what device type should I choose

  • June 27, 2025
  • 3 replies
  • 19 views

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Best answer by SURFboard Moderator

Please make sure that the G34 is providing an internet connection. Then, select the option "ISP cable connected with integrated Wi-Fi."

Please find the link below for the app setup instructions:

http://arris.force.com/consumers/articles/knowledge/SURFboard-Central-Wi-Fi-Cable-Modem-Setup

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3 replies

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Could you please provide us with your product’s model number so that we can offer you precise information? 


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  • Author
  • The Many
  • July 7, 2025

G34 Surfboard Wi-Fi Cable Modem. I got it set up manually, but there was not a G34 as one of the choices to use the app.


Forum|alt.badge.img+42

Please make sure that the G34 is providing an internet connection. Then, select the option "ISP cable connected with integrated Wi-Fi."

Please find the link below for the app setup instructions:

http://arris.force.com/consumers/articles/knowledge/SURFboard-Central-Wi-Fi-Cable-Modem-Setup