G36 drops Wifi connection on all devices daily. Ethernet connected device remain connected to internet? Not and ISP or internet issue
I have called for help and they did some troubleshooting, and told me to give it 24 hours and to call back with case number if the problem happens again. However it is 6 hours later and now none of the wifi networks are visible. They show active and working in the arris modem/router portal.. But no network is findable.
Every time I search this issue no one has a solution. Just tells the customer to reboot or some lame simple solution that does not work. I should not have to reboot my device on a daily basis. It is 2 weeks since I purchased this item and I have had this issue since I bought it. Either solve this issue or say you can’t so I can return it ASAP. No more lame simple technical troubleshooting. It is not on the ISP end. that should be obvious if you have been reading. It is clear it is on the modem/router end.
When you buy a product you expect it to do what it is supposed to do. Or at least expect the support for it in a timely manner. I don’t have the time and should not have to be searching your community site for other customers to solve the issue. That should be your job. I already paid for this product to do what it is supposed to do.
What is the deal with your modem/router?