I did a factory reset on my SBG00DAE36 & it is asking for me to set up a temporary Wi-Fi network. I scanned the QR code on the bottom of the device & it filled the SSID & the WiFi security key that is listed on the label. I click Submit & am told that WiFi is not enabled. I have tried going to 192.168.0.1 on a PC connected to the modem & just get 'No Internet'. I have verified through the Xfinity app that the modem is online per them. At my wits end what to do.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.