Hello. My older modem had an RJ11 plug to connect my landline to it since it runs on Comcast too. I got a converter on Amazon, but doesn’t work. I thinking there must be a specific connector to make this work? Any recommendations greatly appreciated.
Answer
Adaptor for RJ11 to RJ45 for landline on G54
- The Many
Best answer by Netopia
The G54 does not support Xfinity voice service, getting a converter won’t work. You’ll need a gateway or cable modem that has a RJ-11 connector for Xfinity voice service. SVG2482AC is the only gateway that works with Xfinity voice service for SURFboard product line.
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