Hello. My older modem had an RJ11 plug to connect my landline to it since it runs on Comcast too. I got a converter on Amazon, but doesn’t work. I thinking there must be a specific connector to make this work? Any recommendations greatly appreciated.
Page 1 / 1
The G54 does not support Xfinity voice service, getting a converter won’t work. You’ll need a gateway or cable modem that has a RJ-11 connector for Xfinity voice service. SVG2482AC is the only gateway that works with Xfinity voice service for SURFboard product line.
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.