I bought this a couple months ago. I have been experiencing constant disconnections from every triple A gaming title. It seems to crash from a firewall reset happening every 30 minutes.
Here is what i have tried:
- Swapping ethernet cords
- Restarting router
- Updating pc drivers-update bios
- Resetting router
- Resetting pc settings
- I have tried port forwarding and assigning ip address.
- Tested port forwarding with UPNP off and on no difference.
- Unplugged ethernet and ran wifi-still same problem.
- Plugged in ethernet to my other computer- Still same problem.
- WAN DHCP timer is every 2 hours.
- I had a xfinity tech come out, had some problems on the connection in the wall from paint. He replaced all connectors. I asked what i should do if that does not solve the issue and he said try a different router. Asked if he could assign a static ip and they only do that for business accounts. Asked if they could change the DHCP lease timer and didnt really get any kind of answer. I cannot change the DHCP timer on my end in the WAN settings. I can change the ipv4 local timer settings. Asked if they could do maybe a firmware update and he said they dont really do that.
- Firewall keeps resetting every 30 minutes and causes me to disconnect from games still.I tried lowering firewall settings to low but that made no difference.
- My internet is fast other than the constant disconnections from gaming.
- I really don’t want to buy a new router considering how much i paid for this one…
Here is my relevant info:
Firmware Version:AC01.02.012_022625_G5X.04.20.122
SDK:QCA_Networking_2022.SPF.12.2 CS
Wi-Fi Driver:WLAN.HK.2.9-01977-QCAHKSWPL_SILICONZ-1.54618.1.98581.1 v1



