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Question

G54. Disconnecting while playing WoW

  • February 13, 2026
  • 1 reply
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I have been having issues with my connection while playing WoW pretty consistently. They happen about every 30 minutes or 1 hour. It doesn’t happen on any other time interval.

These are the things I’ve tried:

  • I contacted my ISP and they say there is no issue on their end.
  • I asked my ISP to see if there was a firmware update that was needed.
  • I flushed my DNS.
  • I tried wireless.
  • I tried plugging directly into the modem.
  • I reset the router.
  • I restart the router.
  • I checked my PC for all updates including bios updates.
  • I checked my signal levels and they are all within the recommended range.
  • I contacted my ISP again and had them reprovision my modem.
  • I tried lowering the firewall settings and that didn’t fix anything.
  • I do not have a separate firewall connected to the G54 gateway.

When I get my disconnects, I always have the following notice in my firewall logs:

firewall: Reloading firewall due to ifupdate of wan (eth4)

 

 

I know its not my computer because I connect to my neighbors wifi and I had no issues. They obtained their modem directly from the ISP. We use the same ISP. I could always just switch to a gateway from my ISP, but I would prefer not to because my G54 is not even a year old and it was very expensive.


 

1 reply

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  • Author
  • The Many
  • February 13, 2026

I forgot to mention that when I do have a disconnect in WoW, I usually have Discord running and am doing voice chat. The voice chat does not disconnect. Its almost like there is a firewall issue within the G54 gateway that will block WoW every 30 minutes or every 1 hour.