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G54 Dns not working

  • June 12, 2025
  • 3 replies
  • 64 views
S
The Many
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I followed the steps but dns is not working. I’m trying to connect to open dns?

Best answer by SURFboard Moderator

Connect your computer to the Wi-Fi or use a wired (Ethernet) connection. Then, open a web browser and type 192.168.0.1 into the address bar.

  1. On the Login page, enter the custom password in the Password field.  The Username field is populated with admin.  
  2. On the left-hand menu, click the Connection link and then the Local IP Network link.
  3. Click the IPv4 sub-menu link.  The Gateway > Connection > Local IP Network > IPv4 page will appear.
  4. Uncheck the Enable IPv4/IPv6 DNS Relay option. 
  5. Select the Statically configured bullet-point option for LAN DNS.
  6. Enter the alternative primary DNS address into the Primary DNS Server field.
  7. Enter the alternative secondary DNS address into the Secondary DNS Server field.
  8. Enter the four-digit CAPTCHA code in the Type CAPTCHA Here field.
  9. Click the Save Changes button.  Changes take effect immediately.
This topic has been closed for replies.

3 replies

S
Wi-Fi Warriors
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Are you trying to set up the DNS through the web-based interface (GUI) or using the Surfboard Central app? As mentioned in the link below, you can complete the setup using either the interface or the app.

To set up DNS through the GUI, follow this guide:

http://arris.force.com/consumers/articles/knowledge/G54-DNS-Setup

To set up DNS through the Surfboard Central app, refer to this guide:

http://arris.force.com/consumers/articles/knowledge/SURFboard-Central-DNS-Setup

 

SURFboard Community Moderator Team
S
The Many
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  • Shlomo613The Many
  • Author
  • The Many
  • June 17, 2025

The links are not working

S
Wi-Fi Warriors
Forum|alt.badge.img+42

Connect your computer to the Wi-Fi or use a wired (Ethernet) connection. Then, open a web browser and type 192.168.0.1 into the address bar.

  1. On the Login page, enter the custom password in the Password field.  The Username field is populated with admin.  
  2. On the left-hand menu, click the Connection link and then the Local IP Network link.
  3. Click the IPv4 sub-menu link.  The Gateway > Connection > Local IP Network > IPv4 page will appear.
  4. Uncheck the Enable IPv4/IPv6 DNS Relay option. 
  5. Select the Statically configured bullet-point option for LAN DNS.
  6. Enter the alternative primary DNS address into the Primary DNS Server field.
  7. Enter the alternative secondary DNS address into the Secondary DNS Server field.
  8. Enter the four-digit CAPTCHA code in the Type CAPTCHA Here field.
  9. Click the Save Changes button.  Changes take effect immediately.
SURFboard Community Moderator Team
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