Recently changed out my modem/router setup from the provider supplied (spectrum) to a G54. I had some issues with smart devices and had to split the bands for connectivity. Now though I’m having issues I did not previously have with my provider. Online games are choppy and sporadic and even scrolling instagram it will just not load. My question is, are there particular settings that could be affecting this? Router is probably 15 feet from Xbox that is having streaming issues. I never had these issues with the one from my internet provider
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- Wi-Fi Warriors
Every modem and gateway has it own configuration and to isolate the issue could you let us know who your internet service provider is and the internet speed plan you are subscribed to?
Would it be possible for you to connect a computer directly to the gateway using an Ethernet cable? This would help us determine if the internet drops only on the Wi-Fi, or if it affects both Wi-Fi and hardwired connections.
Make sure that the gateway is placed in an open area to minimize Wi-Fi congestion
- The Many
Going to Piggy back off this thread I have Xfinity I've changed all coaxal cables 2Gbs speed and I'm on ethernet and still micro D/C while gaming or even streaming
- Wi-Fi Warriors
Going to Piggy back off this thread I have Xfinity I've changed all coaxal cables 2Gbs speed and I'm on ethernet and still micro D/C while gaming or even streaming
Could you please share your product’s model number and provide more details about the issue you’re facing?
This will help us understand the problem better and assist you more effectively.
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