Recently purchased and successfully installed G54 modem/router via Xfinity. No issues and I was able to connect phones and laptop via wifi. But in the app I only see the one device as connected. Also in the web interface the device list is always showing as "loading". I tried uninstalling and reinstalling the app but did not resolve the issue. Please help.
This topic has been closed for replies.
- The Many
After resetting the gateway the devices now show up on both browser and app but the list of devices i see are not totally accurate. Some are missing.
- Wi-Fi Warriors
- Answer
Only the wifi-connected devices are shown under connected devices; if some of your devices are offline, that will be shown separately under the offline tab.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.