Recently purchased and successfully installed G54 modem/router via Xfinity. No issues and I was able to connect phones and laptop via wifi. But in the app I only see the one device as connected. Also in the web interface the device list is always showing as "loading". I tried uninstalling and reinstalling the app but did not resolve the issue. Please help.
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do they show up if you log in through the browser
After resetting the gateway the devices now show up on both browser and app but the list of devices i see are not totally accurate. Some are missing.
Only the wifi-connected devices are shown under connected devices; if some of your devices are offline, that will be shown separately under the offline tab.
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