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New G54 router admin page email/password

  • January 18, 2025
  • 2 replies
  • 45 views
R
The Many
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Hey all,

I just got a new g54 modem/router. When I'm on the admin page, it tells me to input my email and password. I don't know this information and how would I recover this?

Best answer by SURFboard Moderator

If you have set up the Surfboard Central app, the app will generate the login password for the web interface.

Please refer to the steps provided in the link to locate the password for the web interface in the Surfboard Central app.

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Web-Manager-Access

 

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2 replies

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2219 replies
  • January 18, 2025

You can always factory reset it. 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
S
Wi-Fi Warriors
Forum|alt.badge.img+42

If you have set up the Surfboard Central app, the app will generate the login password for the web interface.

Please refer to the steps provided in the link to locate the password for the web interface in the Surfboard Central app.

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Web-Manager-Access

 

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