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Question

Unable to connect to modem

  • October 27, 2024
  • 3 replies
  • 52 views
R
The Many
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Internet company says I am connected to my internet on their end. But I am still unable to connect to my WiFi. They say it’s my modem. Has this happened to anyone else 

This topic has been closed for comments

S
Wi-Fi Warriors
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Could you help us with the product model number to assist you further.

SURFboard Community Moderator Team
J
The Many
  • jray81The Many
  • The Many
  • November 5, 2024

was this resolved? I’m having the same issue after getting everything setup and the internet says Inactive. Spectrum says everything shows on their end. 

J
The Many
  • jray81The Many
  • The Many
  • November 5, 2024

please ignore my post, my issue was it not being compatible with spectrum per their tech support. 

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