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When I try to login remotely to my G54 from my office using the IP address 192.168.128.1 it takes me to the web gui for my office router instead of the g54.  Is there another way to login remotely?

did you try 192.168.100.1? 

did you check what IP address the office router assiged to the g54?


I keep getting this message…?

Hmmm… can't reach this page

192.168.100.1 took too long to respond


You can access the GUI web portal only if the device is connected to a G54 wifi network.

http://arris.force.com/consumers/articles/General_FAQs/G54-Web-Manager-Access

http://arris.force.com/consumers/articles/General_FAQs/G54-Remote-Management-Session