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Wifi not working

  • December 1, 2025
  • 1 reply
  • 7 views

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I just set up a new G54 modem and the WiFi is not working. It’s not broadcasting any signals. I have Xfinity service and it’s showing I’m connected. My computer is connected via Ethernet and it’s working. Does anyone know what could be the problem? 

1 reply

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Are you saying that the Wi-Fi network names are not broadcasting?

If yes, please log in to the G54 web interface by opening a web browser and entering http://192.168.0.1 in the address bar.

Once logged in:

  • If this is your first login, you will be prompted to create a password.
  • If instead you are asked to log in with credentials without having created one, this indicates the interface may be misconfigured.

In that case, perform a factory reset to reconfigure the gateway. After the reset and once the gateway has fully booted, check if the Wi-Fi network names are broadcasting.