I just set up a new G54 modem and the WiFi is not working. It’s not broadcasting any signals. I have Xfinity service and it’s showing I’m connected. My computer is connected via Ethernet and it’s working. Does anyone know what could be the problem?
Solved
Wifi not working
- The Many
Best answer by SURFboard Moderator
Are you saying that the Wi-Fi network names are not broadcasting?
If yes, please log in to the G54 web interface by opening a web browser and entering http://192.168.0.1 in the address bar.
Once logged in:
- If this is your first login, you will be prompted to create a password.
- If instead you are asked to log in with credentials without having created one, this indicates the interface may be misconfigured.
In that case, perform a factory reset to reconfigure the gateway. After the reset and once the gateway has fully booted, check if the Wi-Fi network names are broadcasting.
This topic has been closed for replies.
- Wi-Fi Warriors
- Answer
Are you saying that the Wi-Fi network names are not broadcasting?
If yes, please log in to the G54 web interface by opening a web browser and entering http://192.168.0.1 in the address bar.
Once logged in:
- If this is your first login, you will be prompted to create a password.
- If instead you are asked to log in with credentials without having created one, this indicates the interface may be misconfigured.
In that case, perform a factory reset to reconfigure the gateway. After the reset and once the gateway has fully booted, check if the Wi-Fi network names are broadcasting.
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