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Unable to add satellite on WC4S max router

  • May 12, 2024
  • 3 replies
  • 65 views

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Surfboard Central would not let me add my second satellite. I uninstall and reinstalled the app to try to remedy this. It is not asking for me to add everything in my network all over again. Surely it should just remember the original information with a sign on? Am I missing anything?

Best answer by SURFboard Moderator

I suggest resetting the satellite, trying to setup again, and keeping the satellite next to the main router while setting it up.

And I request not to make any changes on the main router.

 

This topic has been closed for replies.

3 replies

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In this case to assist you further could you please help us with your MAX router model number and also the modem model number.


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  • Author
  • The Many
  • May 15, 2024

In this case to assist you further could you please help us with your MAX router model number and also the modem model number.

Modem: SBG8300

Router: WC4S mAX Dash Mesh WiFi 5 System


Forum|alt.badge.img+42

I suggest resetting the satellite, trying to setup again, and keeping the satellite next to the main router while setting it up.

And I request not to make any changes on the main router.