Surfboard Central would not let me add my second satellite. I uninstall and reinstalled the app to try to remedy this. It is not asking for me to add everything in my network all over again. Surely it should just remember the original information with a sign on? Am I missing anything?
Best answer by SURFboard Moderator
View originalIn this case to assist you further could you please help us with your MAX router model number and also the modem model number.
In this case to assist you further could you please help us with your MAX router model number and also the modem model number.
Modem: SBG8300
Router: WC4S mAX Dash Mesh WiFi 5 System
I suggest resetting the satellite, trying to setup again, and keeping the satellite next to the main router while setting it up.
And I request not to make any changes on the main router.
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