Skip to main content
Solved

Unable to add satellite on WC4S max router


Forum|alt.badge.img

Surfboard Central would not let me add my second satellite. I uninstall and reinstalled the app to try to remedy this. It is not asking for me to add everything in my network all over again. Surely it should just remember the original information with a sign on? Am I missing anything?

Best answer by SURFboard Moderator

I suggest resetting the satellite, trying to setup again, and keeping the satellite next to the main router while setting it up.

And I request not to make any changes on the main router.

 

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

3 replies

Forum|alt.badge.img+42

In this case to assist you further could you please help us with your MAX router model number and also the modem model number.


Forum|alt.badge.img
  • Author
  • The Many
  • 3 replies
  • May 15, 2024
SURFboard Moderator wrote:

In this case to assist you further could you please help us with your MAX router model number and also the modem model number.

Modem: SBG8300

Router: WC4S mAX Dash Mesh WiFi 5 System


Forum|alt.badge.img+42

I suggest resetting the satellite, trying to setup again, and keeping the satellite next to the main router while setting it up.

And I request not to make any changes on the main router.

 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings