cant change my password

  • 13 January 2024
  • 1 reply


Hello ! I can't change my password on the router. I use the password that is written on the back of the router to get onto internet and log into the ARRIS, 

When i try to change the password it's telling me that the current password is wrong, even tho i use that password from the router


The P/N is TG02DAE3452

This topic has been closed for comments

1 reply

Userlevel 5
Badge +41

Could you please help me with the modem’s model number.

Try accessing the GUI page using the default gateway’s IP address to change the Wi-Fi name and the password