Question

cant change my password

  • 13 January 2024
  • 1 reply
  • 84 views

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Hello ! I can't change my password on the router. I use the password that is written on the back of the router to get onto internet and log into the ARRIS, 

When i try to change the password it's telling me that the current password is wrong, even tho i use that password from the router

 

The P/N is TG02DAE3452


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Userlevel 5
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Could you please help me with the modem’s model number.

Try accessing the GUI page using the default gateway’s IP address to change the Wi-Fi name and the password