Hello moose4465,

We understand you would like to login on the Router , could you let us know the model number of the Max Mesh?

Are you trying to login on the Surfboard Central App ?

Follow the below mentioned link to setup Surfboard Central App :

http://arris.force.com/consumers/articles/General_FAQs/mAX-W21-Cable-Modem-Internet-Setup

Let us know if this helps.

If you have a SURFboard Mesh router, there’s no web interface. Use the SURFboard Central app to access the settings.