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error code 0000-2212 finalizing setup on w133 satellite

  • 14 September 2022
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I’m getting error code 0000-2212 when finalizing setup on w133 satellite.  What does this mean?

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Best answer by SURFboard Moderator 15 September 2022, 19:25

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Hello generalkael,

 

Thanks for your question. Doing some research it means that there might be an issue with the placement of the Satellite unit. These are some steps that you can follow:

  • Remove all devices from the Satellite while onboarding. 
  • Move mAX Satellite closer to the mAX router, reboot the Satellite and check after 10 minutes.  If the problem still exists, factory reset the Satellite and onboard again. 

Please let us know if this helped you.