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surfboard w30 where can I get the configuration app

  • 8 June 2023
  • 5 replies
  • 121 views

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Please provide me a link to download a app that configures the board w30

I have android system

If you have for another system please too

Really appreciated .please send links

I found on play store a surfboard central but there's no model board w30 that's why I need to know where download or what donwload from Playstore

Thanks

 

My number 9994559266

 

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Best answer by SURFboard Moderator 29 September 2023, 23:39

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5 replies

Userlevel 5
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Hello felipe,

As you are unable to access the model board of W30 . 

If you are using the cable modem to connect to the W30 , Follow the link below :

http://arris.force.com/consumers/articles/General_FAQs/mAX-W30-W31-Cable-Modem-Internet-Setup

If you are using the Wi-Fi cable modem to connect to the W30, Follow the link below 

http://arris.force.com/consumers/articles/General_FAQs/mAX-W30-W31-Wi-Fi-Cable-Modem-Internet-Setup

Note: On the select your device below : choose Surfboard Max  not the Surfboard Modem the ISP cable connected without Wi-Fi

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Thanks in advance i work repairing fixing computers on mexico. someone has in his house the surfboardtable and want that i configure ( it's my job )

Here is What i do is this i open the app and i click on app on

Get started

Continue

I chose surfboard max

And this all the models that the app show me ( Android app )

Models on pictures

And what i see on The surfable label says w30

So no option for

I add pictures

I wonder if I have to pick any of the models that app shows even it doesn't say w30

 

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This is the label on device it says w30 but theres no w30 model on app

Thanks friends

Blessings

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Wich model i have tochoose if there's no model w30 option in the surfboard center application Android??

Thanks

Userlevel 5
Badge +41

 

Hi felipe,

Kindly choose the model number for W30 is Max Plus 7800.

,

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