I lost power and internet. When the power came back on, the internet came back on, but not my wifi. I tried unplugging my Main Max and also tried re-booting it via the app, but nothing work. I still got a red light. Then I went for the reset button, and now I have a blinking orange light. Now I can’t figure out how to “re-install” the system. I tried removing the device using the app, but it is still there, and when I try adding a new device, the mAX Pro is not even listed as one of the options. Anyone have any suggestions? Thanks
Solved
Mesh reset max pro W133/W31
- The Many
Best answer by SURFboard Moderator
Hi Mimorin,
We should try to reset and set up the SURFboard App again.
If the Max Router's modem is a cable/Wi-Fi cable modem: Follow the links accordingly:
http://arris.force.com/consumers/articles/General_FAQs/mAX-W30-W31-Cable-Modem-Internet-Setup
http://arris.force.com/consumers/articles/General_FAQs/mAX-W30-W31-Wi-Fi-Cable-Modem-Internet-Setup
Reset:::
http://arris.force.com/consumers/articles/General_FAQs/mAX-Routers-Factory-Reset
I trust this will help you.
- Wi-Fi Warriors
- 3605 replies
- Answer
Hi Mimorin,
We should try to reset and set up the SURFboard App again.
If the Max Router's modem is a cable/Wi-Fi cable modem: Follow the links accordingly:
http://arris.force.com/consumers/articles/General_FAQs/mAX-W30-W31-Cable-Modem-Internet-Setup
http://arris.force.com/consumers/articles/General_FAQs/mAX-W30-W31-Wi-Fi-Cable-Modem-Internet-Setup
Reset:::
http://arris.force.com/consumers/articles/General_FAQs/mAX-Routers-Factory-Reset
I trust this will help you.
Reply
Most helpful members this week
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.