I lost power and internet. When the power came back on, the internet came back on, but not my wifi. I tried unplugging my Main Max and also tried re-booting it via the app, but nothing work. I still got a red light. Then I went for the reset button, and now I have a blinking orange light. Now I can’t figure out how to “re-install” the system. I tried removing the device using the app, but it is still there, and when I try adding a new device, the mAX Pro is not even listed as one of the options. Anyone have any suggestions? Thanks
Mesh reset max pro W133/W31
Hi Mimorin,
We should try to reset and set up the SURFboard App again.
If the Max Router's modem is a cable/Wi-Fi cable modem: Follow the links accordingly:
http://arris.force.com/consumers/articles/General_FAQs/mAX-W30-W31-Cable-Modem-Internet-Setup
http://arris.force.com/consumers/articles/General_FAQs/mAX-W30-W31-Wi-Fi-Cable-Modem-Internet-Setup
Reset:::
http://arris.force.com/consumers/articles/General_FAQs/mAX-Routers-Factory-Reset
I trust this will help you.
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