Could you please check whether you have internet access on the primary modem through direct connection before trying to set up the max router? 

I am unsure of how to do that without a PC or wifi router on site. I followed the apps instructions for setting up the modem and registered it with my ISP as instructed. The S34 modem shows a solid blue light when fully booted up.

Please make sure the modem (S34) is connected to the router in the WAN port. If you are using is an android phone, go to your settings and then in the Bluetooth option please check if the ‘Surfboard Max’ is paired. Then start over the on-boarding process by reinstalling the app.