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Question

w31 online but status is offline

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The Many
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Dows anyone know why the W30/ax7800 router and satellite both show as “offline” in the app but are online and working with devices connected to them?  The app os also showing that its connected in limited remote management mode but the device connecting to the app is on the wifi only with cellular turned off, does anyone know why and how to solve?  Thanks

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    Charlie A
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plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2219 replies
  • April 25, 2023

what modem/gateway is the router connected to? 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
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The Many
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  • Eric99The Many
  • Author
  • The Many
  • 3 replies
  • April 25, 2023

Spectrum internet modem docsis 3.1; Hitron Technologies EN 2251.  

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