Skip to main content
Question

W31 stopped working


Forum|alt.badge.img

bought 2 months ago, worked for a month, went on vacation, came back, and now it just flashes yellow, sometimes goes to blue for a few moments, then back to amber, etc. I’ve tried rebooting, even the reset button, same results.

Seems like a lemon.

This topic has been closed for comments

2 replies

Forum|alt.badge.img
  • Author
  • The Many
  • 1 reply
  • September 4, 2023

Went through 2 hours with support.  Tried all the power cycles and re-installs.  Their solution?  Wait a few days and try it again.  

 

Garbage product.


Forum|alt.badge.img+42

Hope your issue resolved or in case if the issue  persist you can perform hard reset on the main router then try uninstalling and re installing app then setup the router accordingly. If you could help us the modem model number to which the router is connected that will allow us to assist you better.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings