What is with the “back office”?
Attempting to create network and add satellites to my W31 -- I have internet via the W31, just insufficient coverage. . .
Is there another way, other that SURFBoard Central” to configure my network?. . .
Solved
W31 "We are experiencing an issue connecting with out back office" ERROR CODE: 0003-1014
- The Many
Best answer by SURFboard Moderator
Hello MikeParker66048
0003-1014 - Service is currently not available. Request timed out during verification password. Solution: Please try logging into your account after a few minutes.
this error code stating that your password is needs to be verified so this may be because of Arris site down issue so please try after 30mins and if still same issue persist please try uninstalling and re installing app on different device and start onboarding.
This topic has been closed for comments
- Wi-Fi Warriors
- 3594 replies
- Answer
Hello MikeParker66048
0003-1014 - Service is currently not available. Request timed out during verification password. Solution: Please try logging into your account after a few minutes.
this error code stating that your password is needs to be verified so this may be because of Arris site down issue so please try after 30mins and if still same issue persist please try uninstalling and re installing app on different device and start onboarding.
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