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Issues with wired backhaul on W21


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I just purchased a new W21, I now have 3 W21 units in my mesh network. I am trying to confirm if the wired backhaul I setup to one of the units is working. But I cannot find anywhere in the app where I can check this setup.

I am using version 4.3.3 of the app on my I phone.

 

Is there anyone that can help me confirm the wired backhaul is working?

Best answer by SURFboard Moderator

In this we would suggest you to onboard the SAT over Wi-Fi first and then connect them to the main router over Ethernet.  The app will display 1Gbps backhaul status.

 you can check the Device list to check if the clients are connected to main router or SAT unit.

 

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3 replies

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In this we would suggest you to onboard the SAT over Wi-Fi first and then connect them to the main router over Ethernet.  The app will display 1Gbps backhaul status.

 you can check the Device list to check if the clients are connected to main router or SAT unit.

 


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  • Author
  • The Many
  • 1 reply
  • August 20, 2024

Thank you, since the W21 has only 1 LAN port can I use a small gig switch plugged into the LAN port, then run the backhaul from the switch to my remote W21?


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Yes, you can use switch to connect multiple devices through hardwired.


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