Skip to main content
Solved

W21 firmware versions

  • November 26, 2024
  • 4 replies
  • 83 views

Forum|alt.badge.img

Can you tell me the latest firmware numbers for the W21 series? I was gifted 2 of these and I’m trying to update the firmware. Apparently that is usually automatic, but I want to be sure. 

Best answer by SURFboard Moderator

The MAX router checks for new firmware:

  1. Between 2am and 5am daily
  2. After power cycle (ex. unplug power and plug back)
  3. During OnBoarding (on the "Check Under the Hood" screen),

When the new firmware is detected, the firmware is updated automatically. The mAX router reboots after the firmware update is completed.

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

4 replies

plemans
Juggernaut
Forum|alt.badge.img+41
  • Juggernaut
  • 2214 replies
  • November 26, 2024

I haven’t found a list anywhere of the actual firmware versions. And with the W21 only having an app based process, there isn’t any way to manually update if there was


Forum|alt.badge.img+42

The MAX router checks for new firmware:

  1. Between 2am and 5am daily
  2. After power cycle (ex. unplug power and plug back)
  3. During OnBoarding (on the "Check Under the Hood" screen),

When the new firmware is detected, the firmware is updated automatically. The mAX router reboots after the firmware update is completed.


Forum|alt.badge.img
  • Author
  • The Many
  • 1 reply
  • November 29, 2024

So then, how do you I check the current firmware version?


Forum|alt.badge.img+42

The firmware version displayed in the SBC app indicates the current firmware version of your router.

 

 

 

 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings