Hello MissingLink,

Could you let us know the status of the led light on the satellite is it still Power off ?

Have you done any reset on the satellite? 

hey sorry been away for a week. I have not done any reset. if you are asking the color of the status light band it is bright blue! all hardwire connections are flashing yellow!!!

so I did a “factory reset” this am. held button on bottom with paper clip until band went yellow (10 sec), it turned white, then yellow, and with in 1 minute returned to blue, no reconfiguration was done (sbc could not see the device and it did not broadcast an SSID) and it simply restarted and reconnected and now is visible by SBC, not taking much of the load yet, but visible and connected. not a very good response...but it is what it is. I find SBC to be a pretty weak management system. rarely picks up named devices. I need to research every MAC address and manually name. disappointing at best.

satellite continues to go off-line randomly now. Off-line is a hard crash, no connection to base, and all devices disconnect. Two days in a row. pull plug and re-power...reconnects in less than 1 minute. Devices all reconnect. I have ordered a new mesh router and satellite from asus. the arris will become closetware shortly (return window has passed). if you read this before you buy. Save your money.