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arris wi-fi6E, I see unknown ARRIS wifi ssid

N
The Many
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I installed arris wi-fi6E.  I see unknown ARRIS wifi ssid, this ssid intermittently appears. any idea what this is ? thanks

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4 replies

S
Wi-Fi Warriors
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Could you please provide the model number of your ARRIS product? This will help us offer you the most accurate and relevant information.

SURFboard Community Moderator Team
N
The Many
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  • nd2025The Many
  • Author
  • The Many
  • 1 reply
  • July 22, 2025

ARRIS SurfBoard Model W61.

unknown ARRIS wifi ssid is ARRISBH-...-D7WIMOW

I
The Many
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  • IvanTXUSThe Many
  • The Many
  • 3 replies
  • July 25, 2025

The same with mine.

There is a unknown ARRIS wifi ssid, I am sure it’s not from my neighbour.

 

S
Wi-Fi Warriors
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If you’ve only set up one network name—the primary one—and haven’t configured any secondary networks like a guest network, then the network you’re seeing might actually belong to a nearby neighbor.
Also, do you happen to own any other ARRIS products besides the W161?

SURFboard Community Moderator Team

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