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ARRIS 56FD change wifi name

  • February 16, 2025
  • 4 replies
  • 66 views
T
The Many
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I have been trying to change my WiFi’s name and password. I had success logging in once and changing it but the changes didn't take, I am not sure why. It was saved.  When I tried to login again none of the name or password combinations will work. (Original or new). Not sure where to go from here… 

Best answer by SURFboard Moderator

Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.

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4 replies

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2214 replies
  • February 16, 2025

What actual device model do you have?
did you log in through an app or the browser?

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
T
The Many
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  • ToastyThe Many
  • Author
  • The Many
  • 1 reply
  • February 18, 2025

Its an arris model TG3452

I logged through a browser

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2214 replies
  • February 18, 2025

Might need to reset the device to get back in if you’re having issues logging into it. 

https://support.cogeco.ca/hc/en-ca/articles/4412687736599-How-do-I-manage-the-Wi-Fi-name-and-password-for-my-ARRIS-TG3452-modem

 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
S
Wi-Fi Warriors
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Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.

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