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arris NVG443B modem port forwarding issue


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Hello,
I am trying to host a small panel server on my internet, and when I port forward, a strange thing happens. When I go to 12.345.6.78:18845, for example, from my browser, it times out because apparently my browser puts a / at the end of the link, well when I go to the private IP, for example 192.168.2.8:18845, it loads the page just fine. Yes the device IP is correct, Ive re-done it 100 times, and the global port range is 18845, as so as the local base port, so it is not an incorrect port or IP. But when I connect to 12.345.6.78:18845 through insomnia as a GET request with no / at the end, it loads just fine until I put the / at the end. What’s going on here? Is there any setting that blocks certain clients or something?
Yes I have seen this link and have tried these to no avail:
 

Please help soon as I need to make this panel soon to host!!

Best answer by SURFboard Moderator

Hello anchevauls

                              Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for the same

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3 replies

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Hello anchevauls

                              Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for the same


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  • Author
  • The Many
  • 2 replies
  • October 3, 2023

WAIT HOW DO I UNSOLVE THIS


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  • Author
  • The Many
  • 2 replies
  • October 6, 2023

My ISP (frontier) referred me here, and you guys are the manufacturers of the modem, so apparently I have to switch my internet to someone else because no one gives support anymore. No problem, its slow and the router is old, any help would be appreciated before I switch.

 


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