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Arris rac2v1a network specification

  • 13 October 2022
  • 1 reply
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Hi All,

I have a ARRIS rac2v1a, and there is a strange phenomenon which I suspect that it is an implementation error.
When an iPhone has connect to ARRIS rac2v1a, checking the wireless sniffer air packet, I realized that in the Beacon Frame, there will be times where Robust Security Network Information Element (RSN-IE) is missing. The Router is operating in WPA2 protocol.

Is there any software staff here that could help to clarify this?

Thank you.

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Best answer by SURFboard Moderator 14 October 2022, 19:13

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Userlevel 5
Badge +41

Hello Sue.Koh,

 

Could you try to disable the Private IP address and let us know if this works?. Here you have the steps:

 

  1. On the iOS 14 mobile device, tap the Settings icon.

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  2. Tap Wi-Fi.

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  3. Tap the Information icon next to SSID network name.

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  4. Tap the Private Address icon. 

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  5. On the pop-up box message "To stop using a private address you will need to rejoin the Wi-Fi network", tap the Rejoin button.  The iOS 14 mobile device will reconnect to the Wi-Fi network.

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  6. The Private Address option is turned Off and the Wi-Fi Address is no longer random.

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Let us know if this helped you.