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Arris rac2v1a network specification part 1

  • 10 November 2022
  • 2 replies
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Hi All,

In regards to my previous question here: 

I had purchased a new router and tested it, which does not have any issue stated in the above topic.
The firmware version is A1.00.004-190802

The issue happened in firmware version: A1.03.008-201105.

Now I wish to know how can I upgrade my firmware version.

Thank you.

Best Regards,
Sue

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Best answer by Sue.Koh 14 November 2022, 02:58

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Hello Sue.Koh

This device is not a device supported by us directly, since it is meant for service providers however, doing some research I was able to find the manual and it looks like it downloads the firmware by itself from the provider. So if there’s a newer version of it, it will automatically do it when is not being used. 

 

Hope this information helps!

Hello Sue.Koh

This device is not a device supported by us directly, since it is meant for service providers however, doing some research I was able to find the manual and it looks like it downloads the firmware by itself from the provider. So if there’s a newer version of it, it will automatically do it when is not being used. 

 

Hope this information helps!

Thank you for the quick response. As I purchased the device myself, so it seems that there is no way to update the firmware since the provider isn’t meant for this device.

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