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How do I initiative a warranty claim? The unit no longer has power after about 7 months of usage. Tried troubleshooting and nothing is working. 

If the product’s purchase date is within the 2 years warranty period, you can reach out to the Arris support team and they can assist you with the claim.

Below is the Arris support link:

https://arris.my.salesforce-sites.com/consumers


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