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arris shows online but wont connect

  • May 18, 2025
  • 1 reply
  • 75 views

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All light show on with the 5g and 2.4g Wi-Fi lights occasionally blinking 


no devices get internet when connected and the Wi-Fi lights start blinking haywire anytime you attempt to connect something 

I’ve unplugged in and plugged it back in reset it with the button on the back checked outlets checked cables for damage and waited hours nothing works

Best answer by SURFboard Moderator

Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. 
Please contact your ISP for further assistance.

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1 reply

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Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. 
Please contact your ISP for further assistance.